Last Updated: September 8, 2019
This policy also explains your choices about how we use information about you. Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.
INFORMATION WE COLLECT ABOUT YOU
You can visit our Website, read materials, and browse the Website’s contents without giving us any personally identifiable information. In order to provide you with the most efficient and enhanced personalized service and attention, and to accommodate certain requests which you make, we request information about you in certain circumstances and collect certain information automatically.
Information You Provide
We may collect information you provide directly via the Services. The information you provide may include Personal Information. “Personal Information” is information that identifies you personally. We may ask you for some or all of the following types of information when you register with our Services, access various content or features, register for courses and programs, purchase products, or directly contact us with questions or feedback.
Contact information, such as:
- Name and e-mail address
- Communications preferences;
- Correspondence and other information that you send to us; and
- Additional information as otherwise described to you at the point of collection or pursuant to your consent.
Information We Collect Automatically
We also may collect certain information automatically when you visit the Services (“Usage Information”), including:
- Your browser type and operating system;
- Your Internet Protocol (IP) address, which is the number automatically assigned to your computer whenever you access the internet and that can sometimes be used to derive your general geographic area;
- Geolocation information;
- Sites you visited before and after visiting the Services;
- Pages you view and links you click on within the Services;
- Information collected through cookies, web beacons, and other technologies;
- Information about your interactions with e-mail messages, such as the links clicked on and whether the messages were opened or forwarded; and
- Standard Server Log Information.
Cookies. Your web browser offers so-called “cookies” which, if you allow their use, store small amounts of data on your computer when you visit a web site. Cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally. However, cookies assist us in tracking which of our features you like best and make it easier to use our Services. You have the ability to accept or decline cookies by modifying your browser. Our website is viewable even if you disable the cookie function on your browser. However, if you disable cookies, some advanced and customized features or offerings will not be available to you.
Web Beacons, Pixel Tags and Other Technologies. We use web beacons, such as clear GIFs, web bugs or pixel tags, which are tiny graphics with a unique identifier similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs in connection with our Services to, among other things, track the activities of website visitors, help us manage content, and compile statistics about site usage.
Information from Other Sources
HOW WE USE INFORMATION WE COLLECT
We may use information that we collect through the Services for a variety of purposes, including to:
Provide you with the products, services, newsletters, and information you request and respond to correspondence that we receive from you;
- Customize and personalize your use of the Services;
- Contact you via email and otherwise about products, services, and events that we think might be of interest to you;
- Contact you with surveys, legal notices, and other information that may be relevant to your use of the Services;
- Respond to your requests for assistance in using the Services;
- Maintain or administer the Services, perform business analyses, or for other internal purposes to improve the quality of our business, the Services, and other products and services we offer;
- As otherwise described to you at the point of collection or pursuant to your consent.
Legal bases for processing (for EEA users). If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:
- We need it to provide you the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services;
- It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests;
- You give us consent to do so for a specific purpose; or
- We need to process your data to comply with a legal obligation.
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.
HOW WE SHARE INFORMATION WE COLLECT
We want you to understand when and with whom we may share the information we collect. We do not sell or rent your personally identifiable information to third parties for their own marketing purposes. We may share information that we collect about you, including your personally identifiable information, with third parties as follows:
Service Providers. We may share your information with our agents and service providers that perform certain functions or services on our behalf, such as to host the Services, manage databases, host a store or other e-commerce platform, perform analyses, or send communications for us.
Other Parties When Required By Law or as Necessary to Protect the Services. In exceptional circumstances, we may share information about you with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our products and services, (d) protect our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
Other Parties With Your Consent. We may share information about you with third parties when you consent to such sharing, including when you post information to a user profile or a public area of the Services, such as a forum, blog, or other community tool or when you agree to share your contact information with fellow participants in a course or program.
HOW WE STORE AND SECURE INFORMATION WE COLLECT
Storage of Data. The data that we collect from you may be transferred to, and stored, at a destination outside the European Economic Area (“EEA”), including in the United States. It may also be processed by staff operating outside the EEA who work for us (e.g., to fulfill your order or provide support services). By submitting your personal data, you agree to this transfer, storing or processing.
Security. We will use reasonable security measures to safeguard the confidentiality of your Personal Information. However, you agree and acknowledge that “perfect security” does not exist on the internet. Although we will take reasonable steps to protect your personal data, we cannot guarantee the security of your data transmitted to our Services: any transmission is at your own risk. Once we have received your information we will use reasonable procedures and security features to try to prevent unauthorized access, disclosure, alteration or destruction of the information you provide to us.
You are responsible for maintaining the confidentiality of your account password and for any access to or use of the Services using your password, whether or not authorized by you. Please notify us immediately of any unauthorized use of your password or account or any other breach of security.
HOW LONG WE KEEP INFORMATION
How long we keep information we collect about you depends on the type of information, as described in further detail below.
Personal information. We retain your Personal Information for as long as you are actively utilizing the Services and a reasonable period thereafter in case you decide to re-activate the Services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services.
Marketing information. If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services, such as when you last opened an email from us. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
HOW TO ACCESS AND CONTROL YOUR INFORMATION
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.
Your Choices. You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format.
Below, we describe the tools and processes for making these requests. You can exercise some of the choices by logging into the Services and using settings available within the Services or your account. For all other requests, you may contact us as provided in the Contact Us section below to request assistance.
Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we are permitted by law or have compelling legitimate interests to keep. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.
Request that we stop using your information. In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so. For example, if you believe a Services account was created for you without your permission or you are no longer an active user, you can request that we delete your information as provided in this policy. Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place prior to that time. You can also opt-out of our use of your information for marketing purposes by contacting us, as provided below. When you make such requests, we may need time to investigate and facilitate your request.
Opt out of communications. You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, updating your email preferences, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Services. Please note that your opt-out is limited to the e-mail address used and will not affect other subscriptions. Opt-out requests for e-mail may take up to 10 business days to be effective.
YOUR CALIFORNIA PRIVACY RIGHTS
Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we currently do not take action in response to these signals. For more information on “do-not-track,” visit http://www.allaboutdnt.com.
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: Inner Science LLC, 2 Ranch Dr, Novato, CA, 94945. In your request, please specify that you want a “Your California Privacy Rights Notice”. Please allow at least 30 days for a response.
The Services do not knowingly collect, use, or disclose personal information from children under the age of 13 without prior parental consent, except as permitted by the Children’s Online Privacy Protection Act (“COPPA”). If you are a parent or guardian and believe we have collected information in a manner not permitted by COPPA, please contact us. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Your information is controlled by Inner Science LLC. If you have questions or concerns about how your information is handled, please direct your inquiry to:
Inner Science LLC
2 Ranch Dr.
Novato, CA 94945